Frequently Asked Questions
Currency swings keeping you up at night? You're not alone. We field questions every single day from business owners and investors who are tired of watching their international earnings get hammered by exchange rate moves. Here's what people usually want to know about protecting their money across borders.
We protect your money when you're doing business across borders. Foreign currency hitting your account? We help you lock in rates so unexpected market moves don't wreck your bottom line. Think of us as insurance against the dollar—or euro, or whatever else—going sideways. We work with forward contracts, hedging strategies, and currency options tailored to how your business actually operates. No cookie-cutter solutions here.
Our pricing depends entirely on your situation. How much are you converting? How often? What's your risk tolerance? We don't charge outrageous upfront fees like some firms do. Instead, we build costs into the rates themselves—transparency matters to us. Most clients pay between 0.5% to 1.2% depending on their specific needs. We'll run the numbers for you before you commit to anything.
From your first conversation to having a protection strategy in place? Usually 5-7 business days. We need to understand your cash flow patterns, upcoming international payments, and risk comfort level. Once we've got that info, we move fast. Some urgent situations we've turned around in 48 hours. It's not slow bureaucracy—it's just proper due diligence so we don't mess things up.
That's the trade-off with hedging, honestly. When you lock in a rate, you're protected both ways. If the currency goes your direction, you don't get that upside—but you also don't take the hit if it goes the other way. It's peace of mind, not a bet. Some clients use partial hedging instead. We can structure your protection so you're covered on the downside while keeping some upside exposure. It's your call.
Once we've locked something in writing, yes—that rate is locked. We're not pulling bait-and-switch moves. The contract is binding on both sides. But here's the thing: rates change minute by minute in foreign exchange markets. That's why we get you locked in the moment you're ready. We can't guarantee what rates will look like next week, but we absolutely guarantee what you've already signed.
Absolutely. Our main office is in Brașov, but we work with international clients all the time. UK exporters, German manufacturers, US companies taking euro payments—we've protected them all. The process is basically the same regardless of where you're located. Phone calls, emails, documents—it all works. Geography isn't a barrier here. Your money matters the same to us whether you're local or across the continent.
Call us. Seriously. +40 010 220 226 gets you a human being, not a robot menu. We answer calls during business hours, and if it's urgent, we'll pick up fast. Email works too—[email protected]—but expect a response within 24 hours instead of immediately. For complicated situations, we'll often set up a quick phone call or video chat. Pick whatever gets your question answered fastest.
Real businesses aren't static. Maybe you land a huge contract, or a client cancels, or plans shift. We work with that reality. Some hedging positions can be adjusted or closed early (with some cost). Others might need modification. We don't trap you in rigid agreements that don't match your actual needs anymore. Talk to us about what changed, and we'll figure out realistic options. Flexibility matters when you're protecting real company money.